Etiquette for the modern workplace

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Emily Post's Guide to Business Etiquette for the 21st Century In a world of texts, tweets, "cube farms" and Casual Fridays, have manners gone the way of the dodo? An AP/Ipsos poll says that 69% find people ruder than a generation ago. But rudeness isn't just bad form – it's bad business. The truth is, multimillion-dollar deals (and people's jobs) can be LOST as a result of poor etiquette. In today's competitive climate, knowing how to act – and how NOT to – can spell the difference between success and failure. That's why Business Management Daily has teamed up with the famed Emily Post Institute to present a program on this important topic. Introducing Emily Post's Guide to Business Etiquette for the 21st Century. Business etiquette expert (and Emily's great-great-granddaughter) Anna Post will present a fast-paced, informative guide to how manners (good AND bad) can impact morale … staff turnover … and your bottom line. You'll discover: 7 guides to modern office manners Appearance counts: the proper way to look, sound and even smell Ways your office or cubicle can project a professional image 4 non-verbal indicators of good business manners Email etiquette Cell phone and smartphone etiquette When to NEVER use IM or email Social networking etiquette And more! Good business etiquette will help you attract and retain talent … boost morale … and improve EVERY facet of your operations. Get your copy of Emily Post's Guide to Business Etiquette for the 21st Century today!

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