Monday, September 12, 2016

7 Warning Signs of a Workplace Incivility Problem: The Week in Review

18 hot tips for writing effective emails …
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Business Management Daily
Note to Readers: Business Management Daily is committed to bringing you daily news and advice on the issues that affect your field the most. But, since we know you don't always have time to check up on the trends daily, we've created this weekly roundup of the week's most popular articles, events, advice and products. Enjoy!

The growing problem of workplace incivility
September 4, 2016
Squabbling employees, screaming managers, colleagues who never respond to emails, co-workers who send texts while you're talking to them … all these people seem to have forgotten the basic rules of courtesy and respect. Offensive behavior among colleagues carries a high price, because "civility" at work means more than just good manners. Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems. Join us for this special training webinar to find out the strategies you need to turn your office from an uncivil war zone into a collaborative workplace. Read More

The legal risks of background checks
September 5, 2016
Background checks — every employer needs to be in compliance. Pepsi thought it was. The company believed it was using background checks in a nondiscriminatory way. But the EEOC saw things differently. The result: Pepsi paid $3.2 million to settle an EEOC race-bias charge. Kmart also thought it was in compliance, but it was hit with a class-action lawsuit alleging violations of background-check laws including the federal Fair Credit Reporting Act. The list of well-reported companies continues to grow … will you be next? Read More

The 5 P's of effective business writing
September 6, 2016
Strong business writing is essential to your future. Impressions of your company are given by the letters, emails and reports that you send out. However, in today's hectic work environment, emails and other written communication are frequently sent with little thought to their impact and objectives. Emphasis is put on speed rather than quality and effectiveness, which can ultimately result in loss of time, money and success. Do the recipients of your communication sometimes think, huh? Read More

Manage like Maddon: 6 things HR and front-line bosses can learn from the Chicago Cubs
September 7, 2016
For baseball fans, September means one important thing — exciting pennant races leading up to the playoffs. This year, the stars may be aligning for the most historically woeful team in baseball, the Chicago Cubs. The perennial cellar dwellers haven't won a World Series since '08 … as in 1908. But this season they have the best record in baseball, led by Joe Maddon, their guru/mad scientist manager. Maddon and his fellow baseball managers are always under intense scrutiny to make the right decisions. HR professionals and front-line bosses in your organization face many of the same management challenges each day. Here are six things you can learn from Maddon and the Cubs about successfully leading your team. Read More

How to handle an interrupting audience
September 8, 2016
Question: Every few months, I have to give a presentation to the board of directors. One of the board members repeatedly interrupts me, often rudely, with rambling questions or irrelevant comments. He breaks my rhythm and steals my thunder. How can I shut him up? Read More

Accommodating religion: What managers need to know
September 9, 2016
Say an applicant tells you she wouldn't be able to work Friday nights due to her religion. Or an employee begins wearing a headscarf to the office. How would you respond? The increasing religious diversity in the workforce is causing more managers to make legal mistakes. In fact, employee claims of religious discrimination in the workplace have doubled in the past decade. Read More

PowerPoint: 3 cool animation creations
September 10, 2016
Like many things, animation should be used in moderation in PowerPoint. One place where it can be meaningfully applied is in presentations that are designed to be delivered via internet portal, such as a webinar. First, determine that your chosen portal supports animation. More and more, this is the case, but it's always a good idea to check first. If it does, here are three techniques you can use to bring life to your content. Read More

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September 12, 2016

  The Growing Problem of Workplace Incivility: How to Reduce Rudeness, Encourage Courtesy & Create a More Professional Atmosphere

 

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