"Tell me more" - how to give (and receive) feedback

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Thanks for the Feedback: How to Give it (and Take it) the Right Way – Every Time Lessons from Harvard Law School's Program on Negotiation. As a professional, you can certainly give feedback. But the question is: Can you take it? Learning how to respond to the spoken or unspoken feedback you receive is a science and an art. And how well you receive feedback impacts how well you give it. Feedback is at the heart of good leadership, effective teamwork, efficient problem solving, developing talent, and the ability to understand and serve the needs of clients and customers. And yet, few organizations or leaders feel they have it "right." That's why we've once again teamed up with Harvard Law School's Program on Negotiation to provide incisive training on this critical topic. Introducing Thanks for the Feedback: How to Give it (and Take it) the Right Way – Every Time. Sheila Heen, negotiation expert and Harvard Law School lecturer, shares her techniques for success on both sides of the feedback equation. You and your team will: Examine the triggers that cause you to dismiss feedback before you fully understand it Find useful ways to shift from "that's wrong" to "tell me more" Explore useful ways to respond when you strongly disagree Understand your own blind spots Discover how wiring and temperament affect how you experience and interpret feedback See how to dismantle distortions and see feedback honestly Work on practical ways to elicit feedback and engage in effective conversations Master guidelines to become a more empathetic and effective feedback giver And more! In Thanks for the Feedback (based on her popular book of the same name), Sheila helps you explore the challenges of key feedback triggers: We, Who, and See. This lets you grasp how others respond to feedback – and understand yourself better as well! Honest feedback can seem harsh when coming from senior leaders – and is almost never given to executives from those lower on the ladder. Thanks for the Feedback helps you master top-down AND bottom-up communication challenges. Get your copy today!

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